Refund policy

Returns

We do not accept returns. All products (except original art pieces) are made on demand. That means, they are only made after you order that product. If you are not satisfied with a product for any reason, we ask that you donate or recycle it.

 

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 

 

Exchanges

If you need to exchange an item because you ordered the wrong size, color, etc, the fastest way to ensure you get what you want is to immediately contact us at Mal@calicocorner.shop and request a refund. Once the refund is issued, make a separate purchase for the new item.

 

Refunds

To request a refund, contact us at Mal@calicocorner.shop within 14 days of receiving your order. Please provide your order number and your reason for request. We may ask you to provide proof of damages if the product was received damaged. Your refund will be processed within 48 hours of your request. You’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve processed your refund, please contact us at mal@calicocorner.shop.